Customer service

Do you have questions or need personal advice? You can contact us by filling in the form below. We do our best to answer your message within one working day.

It is also possible to call us via the telephone number below or start a chat to get an immediate answer to your question.

Do you want to return something within 14 days or is there something wrong with an item? Please use our return form.

We are available Monday to Friday from 09:00 to 17:30.

Tel: +31 (0) 88-9277206
Via chat, bottom right of the page

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Company information

TrueBase® (a Real Solutions Haarlem B.V. 'registered trademark')
A. Hofmanweg 75 
2031BH Haarlem 
The Netherlands

Email: klantenservice@truebase.nl 

Chamber of Commerce: 55022944 
VAT: NL8515.33.413.B01